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Survey Dynamix - Genesys Purecloud Integration
Genesys Cloud CX & Microsoft Dynamics 365 Integration
Smart Connector for MS Dynamics 365 & Genesys Cloud Integration: Use Cases and Streamlined Workflows
Chatbot for PureConnect and Microsoft Dynamics Integration
Microsoft Dynamics to Genesys Purecloud/ Cloud CX CTI telephony and agent state connector
Dynamics 365 CIF integration with Genesys PureConnect
Genesys integration with Dynamics 365 using CIF V2 for Dynamics Customer Service
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Last Updated: August 21, 2026
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